Business Virtual Assistant
About me..
Hi, I'm Hannah — Virtual Assistant, former BPO veteran, and firm believer that a well-organized inbox can absolutely change lives. Okay, maybe not lives, but definitely Mondays.
I spent over a decade in the BPO industry before making the leap into the VA world in 2023. Since then, I've been helping businesses and entrepreneurs stay on top of their game through social media management, CRM updates, content creation, email and calendar management, graphic design, and more. If it keeps your business running, chances are I've got it covered.
Before I was wrangling other people's workflows, I was out in the field as a volunteer Emergency Medical Responder with the Philippine Red Cross during the pandemic. So when people ask if I work well under pressure, the answer is yes, and I have stories.
When I'm off the clock, I'm either fostering and rescuing cats (current head count: four, and they run the house), or writing my own books. I'm currently knee-deep in storylines and loving every chaotic second of it.
I take the work seriously, but never myself. I show up with good energy, a sharp eye for detail, and a genuine love for making messy workflows feel a lot less scary.
If you're looking for a VA who's reliable, resourceful, and actually fun to work with, hi, that's me. Looking forward to working with you!
Hannah Monica E.
BUSINESS VIRTUAL ASSISTANT
Social Media Management · CRM · Content Creation · Email / Calendar Management · Website Management
Helping entrepreneurs stay organized, visible, and ahead of the game.
Scroll down and let's see if we're a good fit!
EXPERIENCE
2023 - Present
VIRTUAL ASSISTANT
I've partnered with clients across real estate, sports schools, brokerage, franchisee businesses, and consulting agencies, supporting them with email and calendar management, lead generation, skip tracing, CRM update/tracking, drip campaigns, social media management, and website creation.
2010 - 2020
CUSTOMER SUPPORT REPRESENTATIVE
Ten years in the BPO industry exposed me to a wide range of accounts including billing support, technical support, wealth management, ride-hailing apps, and sales, covering both voice and non-voice channels such as email and chat.
EDUCATION
Bachelor of Arts in Broadcasting
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Pursued a degree in Broadcasting, gaining foundational knowledge in media communication, content production, and scriptwriting. The program deepened my love for storytelling, a passion that carries over into my writing and content creation work.
High School Diploma
BATASAN HILLS NATIONAL HIGH SCHOOL
A well-rounded high school experience that included competing in poetry writing, slogan making, and jingle competitions, serving as a CAT officer, and teaching English as a student teacher. Had a poem published in a regional school newspaper too!
SKILLS
Basic Life Support with CPR and AED
Communication Skills - C2 Level
Content Creation and SMM
CRM Tracking and Admin Tasks
Office Tools (Microsoft and Google)
Content Editing Tools (Canva, CapCut)
EXPERTISE
BASIC LIFE SUPPORT
A certified Emergency Medical Responder and a Philippine Red Cross volunteer, with training in Standard First Aid, Basic Life Support, AED usage, Ambulance Operation, and Mass Casualty Incident management.
PHOTOGRAPHY
VIRTUAL ASSISTANT
A self-taught event photographer with hands-on experience volunteering across multiple companies, specializing in candid moments and live event coverage that consistently earned praise from clients and colleagues alike.
Efficient, reliable, and ready to hit the ground running. I bring real, multi-industry VA experience backed by a decade of BPO expertise that makes me adaptable to just about any business need.
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